Participate in our 2021 Retail
Store Operations Market Study

Join Aon in capturing critical insights on how your
peers are handling retail store operations.

 

Participate Now

Key Date:

  • Results Available - September 2021

Contact Our Team:

Study Overview and Scope

Over the past year, the retail industry was forced to adopt new ways of working as the COVID-19 pandemic accelerated the pace of change, underscoring the vital importance of agility and resilience. As retailers continue to navigate a world in flux and shifting goal posts, it has become more important than ever to be predictive and proactive in setting the right goals and managing pay to drive performance.

With this in mind, the 2021 Retail Store Operations Market Study was designed to capture critical compensation and rewards insights on how your peers are approaching retail store operations and strategy for 2021. Key topics include:

  • Strategic growth opportunities;
  • Store operations pay management;
  • Shift differentials;
  • Insights on seasonal workers; and
  • Store short-term and long-term incentive programs.

Reporting & Participation Benefits

The results of this study should be invaluable to any organization that is looking to understand retail store operations and strategy for 2021.

Participation is complimentary and all participants will receive a copy of the results. All data will be kept strictly confidential by Aon and no individual company data will be shared with any study participant.

Participate Now

 

Frequently Asked Questions

  • What type of data does this study collect?
    This study includes questions pertaining to current topics and issues in the retail/e-commerce sector.
  • Is the study global or U.S. only?
    The study is focused on retail and e-commerce organizations headquartered in North America, Asia and Europe.
  • How long does the questionnaire take to complete?
    The time it takes to complete the questionnaire may vary, but we estimate it will take 20 minutes. We always encourage clients to review study questionnaires in advance of completing a study to determine where you might need to confer with a colleague about before entering data online.
  • Can I download and preview a copy of the survey questionnaire?
    Yes, you can preview the questionnaire in a PDF format by clicking here. (Note, this PDF questionnaire is for informational purposes only; you must submit responses via the online questionnaire.)
  • When is the timeline for this study?
    The Retail Store Operations Market Study publishes each year in March and September.
  • Who is best suited to complete this study?
    In our experience, this study is best completed by a member of your compensation team.
  • Will my answers remain confidential?
    Yes, all individual responses will remain confidential. Additionally, study results will only be presented in an aggregate fashion without specific attribution to any company. The report will include a list of all participants by company name.